Customer Area Login
Customer Area Login
This is the entry point to the Customer Area.
Customer Area Main Page
Book and Appointment
The New Booking button will take you to the start of the booking process.
For more information on the booking process please see the tutorial here.
Prepaid Packages
This is where you can buy packages of treatments with your preferred practitioner and save.
See below for more information about this.
Your Profile
Change your name, contact phone number, e-mail, or password.
Your bookings
This is where you can view or change your bookings
Note: if your first appointment was made by the office you will not be able to change it here. Any subsequent appointments made after you have signed in will be visible and able to be modified.
Prepaid Credits
Did you purchase a package online? Track how many sessions you have used.
Note: This does not reflect packages purchased in the office.
Purchase a Gift Voucher
This is where you can purchase gift certificates to give to friends and family. If you are unsure of who the recipient would like to see, a generic value gift certificate is available. You can also purchase packages for a specific practitioner to give to friends or family.
Pre-paid Packages
Pre-paid Packages
This is where you can select which practitioner you want to purchase a package with.
Each package is buy 5 get the 6th one free. If you want to give a package to someone, please see the gift certificate tutorial here (link coming soon).
Seeing and Changing Bookings
Changing a Booking
Seeing and Changing Bookings
This is where you can see your upcoming bookings and change or them if necessary.
- You can only change or cancel a booking more than 24 hours prior to the booking.
- You cannot move the appointment more than 2 months out.
This is also where you can review past appointments for your own tracking purposes.
Changing a Booking
As long as it is more than 24 hours prior to your booking time, you can change the details of the booking or cancel the booking.